If you need to change an existing order please contact the store via the number on your order confirmation.

Please note: If you have already lodged this query online or via phone, lodging it again may add a delay to your response time as it requires additional cross-referencing

If you wish to purchase an item, you can purchase products in store or online.

Our phone sales team can assist with purchases and pricing enquiries: 1300 942 765, 9AM-6PM 7 days (excluding public holidays).

For all other enquiries please contact your nearest store or leave a message for our Customer Care team via this form.

Please note: If you have already lodged this query online or via phone, lodging it again may add a delay to your response time as it requires additional cross-referencing.

Please note: If you have already lodged this query online or via phone, lodging it again may add a delay to your response time as it requires additional cross-referencing.

Want to report a new product fault? Please close the form and look for: Reporting a product fault.

For all other queries please fill in the below form.

Please note: If you have already lodged this query online or via phone, lodging it again may add a delay to your response time as it requires additional cross-referencing.

Want to report a new product fault? Please close the form and look for: Reporting a product fault.

For all other queries please fill in the below form.

Please note: If you have already lodged this query online or via phone, lodging it again may add a delay to your response time as it requires additional cross-referencing.

If you are a Gold Service Extras Member, please use email and mobile number associated with your membership, and Order/Docket number if your enquiry relates to your product.

If you need to change an existing order, please contact the store via the number on your order confirmation.

For all other queries, please fill in the below form.

Please note: If you have already lodged this query online or via phone, lodging it again may add a delay to your response time as it requires additional cross-referencing.

We appreciate your feedback, whether that is good or bad, and thank you for your time.

Please note: If you have already lodged this feedback online, on social or via phone, please be rest assured that it has been passed on to our management teams.

Please note: If you have already lodged this feedback online, on social or via phone, please be rest assured that it has been passed on to our management teams.

Please note: If you have already lodged this query online or via phone, lodging it again may add a delay to your response time as it requires additional cross-referencing.

We take our customers' privacy seriously.

For this reason docket and invoice reprints can only be supplied in person, in store, upon verification of photo identification. Only the purchaser may make this request.

Call your store of purchase or fill in the below form to request a reprint. Please provide details below relating to your docket/invoice

Please note: If you have already lodged this feedback online, or via phone, lodging it again may add a delay to your response time as it requires additional cross-referencing.

Sometimes the unexpected happens. We’re here to support you.

Enter your contact information and the details of your faulty product in the form below. We will work to provide you a suitable solution.

Once your form is submitted, you can expect contact from one of our team by email or phone to inform you of next steps. We will be in touch as soon as possible.

We appreciate your patience and understanding.