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Choose The Good Guys Home Services for your Installation!
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CHOICES, EVERY DAY
MEMBER HUB
Gold Service Extras Members get access to product care from day one, plus extra benefits from 90 Day StoreCash> to exclusive offers and sales!
Learn more about your benefits.
Members start your report online for speedy service.
Get your Digital Wallet here.
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Gold Service Extras Terms & Conditions
Gold Service Extras members (from 5/9/22) who have a 90 Day StoreCash> Digital Wallet (up to a maximum total of $180 each 12 months for customers with multiple Gold Service Extras memberships, including $20 Store Credits under Gold Service Extras memberships purchased prior to the introduction of 90 Day StoreCash>). Best of all 90 Day StoreCash> has a 90-day expiry! If you are a Gold Service Extras member who hasn’t switched to 90 Day StoreCash> - now is the perfect time to sign up and activate your Digital Wallet. It’s quick and easy – and you can now activate your Digital Wallet online!
Find out why Jay loves 90 Day StoreCash> and how you can earn 90 Day StoreCash> too!
Sign up and activate your Digital Wallet before you buy or participate in an offer. It’s easy and free to join!
Activate your Digital Wallet by downloading it to your mobile device or by verifying it online from the link in your sign up SMS.
Earn 90 Day StoreCash> on qualifying purchases or offers at The Good Guys.
90 Day StoreCash> has a 90 day expiry, and can be used in store, online or over the phone! Each 90 Day StoreCash> reward can only be used once and in one transaction. No change/credit given for any unused balance. Some exclusions apply.
>Qualifying conditions, including signing up to 90 Day StoreCash, activating a Digital Wallet before being eligible to earn/win and where a qualifying purchase is required, collecting the product within 60 days. 90 Day StoreCash expires 90 days after issue. Personal purchases only. Exclusions and purchase limits apply. Each 90 Day StoreCash reward must be used in one transaction and no change/credit for any unused balance. Refer to 90 Day StoreCash T&Cs for details, including how to receive 90 Day StoreCash deposit notifications, how to earn & timing for issue of 90 Day StoreCash.
Yes, you do! As a Gold Service Extras Member (a customer who has purchased one or more Gold Service Extra plans from The Good Guys) your 90 Day StoreCash> Digital Wallet will be automatically upgraded to Gold Status.
Gold Service Extras Members who have joined the program since 5/9/22 receive their 3x $20 Gold Service Extras rewards as 90 Day StoreCash> directly into their Digital Wallet. Members must sign up to 90 Day StoreCash> and activate their Digital Wallet to be eligible. Visit StoreCash to learn more about 90 Day StoreCash> and to sign up and activateyour Digital Wallet.
Yes. Customers who purchase Gold Service Extras from 5/9/22 must sign up and activate a Digital Wallet to receive 90 Day StoreCash>.
To sign up, simply visit the 90 Day StoreCash> page and complete the sign up form. Once you have entered your details you will receive an SMS with a link to activate your personal Digital Wallet. To activate, you can either download the Digital Wallet to your mobile device or verify it online at The Good Guys website. Follow the instructions and within minutes you’ll be set up and ready to earn and spend your 90 Day StoreCash>!
Yes, if you are a Gold Service Extras Member, your 90 Day StoreCash> Digital Wallet will be linked to your Membership, making sign up super easy!
Gold Service Extras Members get even more opportunities to earn 90 Day StoreCash> with exclusive offers.
You guessed it, 90 Day StoreCash> has a 90-day expiry! That gives you plenty of time to shop!
If you want to stay up to date, make sure you opt in to receive marketing communications by SMS and email from The Good Guys. We’ll send you notifications of 90 Day StoreCash> payments into your Digital Wallet by SMS. We’ll send you notifications of offers to earn 90 Day StoreCash> by email.
This could be one of 2 things:
See Improvements To The Gold Service Extras Program >
FEATURED
These top tips will help you make the most of this exciting new way to Pay Less!
Is your energy killing your buzz? Slash Your Bills with these Energy Saving Tips.
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Step by step guide to activating your Digital Wallet
Why Gold Service Extra’s can help you shop smarter >
BUYING GUIDES
Choose the right products for you and your family
Choose the right products for you and your family >
From groceries and shopping sprees to entertainment and travel, as a Gold Service Extras member you have exclusive access to great deals from a huge range of well-known brands. Each Gold Service Extras or Mobile Extras plan you purchase offers 12 months access to these rewards.
Gold Service Extras Members with an active 90 Day StoreCash> Digital Wallet receive 3 x $20 90 Day StoreCash> rewards every 12 months, paid into their Digital Wallet at various times throughout the year*.
You can update your details easily by clicking the button below.
Noticed a problem with your product? Members can now save time by letting us know about their product issue online!
The Member Support Team operate Mon - Fri 9am-6pm & Sat 9am-5pm, excluding Nat Public Holidays AET.
Prefer to call? Members can call 1300 765 988 Mon - Fri 9am-6pm & Sat 9am-5pm, excluding Nat Public Holidays AET.
Improvements To The Gold Service Extras Program: Earn StoreCash> To Pay Less At The Good Guys
The Good Guys are launching an exciting new way for customers to Pay Less, by earning StoreCash> that is paid directly to a Digital Wallet. The new Digital Wallet will contain any earned StoreCash> that will be faster and easier to view and to use in store, along with offers to earn even more StoreCash>.
Members will also be able to receive their 3x $20 Store Credits annually as StoreCash> directly into their Digital Wallet (up to a maximum total of $180 each 12 months for customers with multiple Gold Service Extras memberships), along with accessing member exclusive offers to earn StoreCash>. Every Gold Service Extras Member has a unique Digital Wallet waiting for them to activate.
We think the upgrade will be worthwhile, but if you choose not to activate your Digital Wallet, no problem, you’ll continue to receive your remaining store credits via SMS or email. If you purchase a new Gold Service Extras, your store credits will now be issued as StoreCash> exclusively, straight to your Digital Wallet.
Key Changes for existing members:
By downloading your Digital Wallet, you agree to be bound by the Digital Wallet terms and conditions and the StoreCash> terms and conditions.
Purchasing A Discounted Gift Card Is Easy
1. Click ‘Buy Gift Card’ below to login or set up an account. Don’t forget - you’ll need to have set up your account using the email and mobile number attached to your Extras purchase. Update your details here.
2. Select the Gift Card you wish to purchase and the amount (your member discount will be applied in the cart). Choose how and when you would like the Gift Card delivered to you or another recipient. Note - SMS delivery incurs a $0.50 fee.
3. Payment - save your credit card details (first time only). For your security, an initial $1 charge is processed to your account with a unique code straight away. Enter the code found on your credit card statement to validate your credit card and proceed to final payment (reduced by $1).
4. You, or your recipient, will receive their eGift Card via SMS or email in minutes, or on the date you select. The eGift Card can be used as it arrives, printed, or added to a mobile digital wallet. You’ll be emailed your tax invoice from True Rewards.
Get discounted Gift Cards from all sorts of great brands from OPSM, Spotify, Bonds, HOYTS, Red Baloon, Seed and so many more.
We’re looking for 6 Concierge Members to review a Haier Cooking Package of a 60cm Multifunction Built in Oven [2 available in HWO60S7MX2, 2 available in HWO60S8EPB2, 2 available in HWO60S10TPB2] and a Haier 60cm Cooktop. [2 available in HCE604TB3, 2 available in HCG604WFCG3 and 2 available in HCI604FTB3].
Fit your Sunday roast and all the sides you can dream of inside its 70-litre total capacity. The Haier Oven includes a wire shelf and a roasting dish to go along with the stellar Pastry Plus and Pizza Plus modes ensuring crisp, perfectly cooked crusts. This oven is a smart option for any home cooks baking or roasting needs. Choose between these three options:
- Haier 60cm Multifunction Oven Black [HWO60S7MX2]
595mm (W) x 595mm (H) x 568mm (D)
OR
- Haier 60cm Pyrolytic Oven Black [HWO60S8EPB2]
- Haier 60cm Pyrolytic Oven Black [HWO60S10TPB2]
The cooktop comes with child safety locking, will not operate without a compatible pan in contact and residual heat indicators to keep your family safe from harm. The sleek black aesthetic matches the wider Haier family of appliances, pairing well with our oven range. Choose between these Three options:
- Haier 60cm Electric Cooktop Black [HCE604TB3]
60mm (W) x 590mm (H) x 520mm (D)
- Haier 60cm Gas on Glass Cooktop [HCG604WFCG3]
98mm (W) x 580mm (H) x 500mm (D)
- Haier 60cm Induction Cooktop [HCI604FTB3]
The new Haier Cooking range will be a welcome addition into any kitchen!
From the questions below an oven and cooktop will be allocated to you that suits your current kitchen requirements.
If you are selected to Try, Review & Keep It, you will need to be available in November and December 2022 and must complete both a written and video review. Once your reviews are submitted, then you keep it for free*! Applications close 11:59PM AEST 30/10/2022.
*Terms & conditions apply, click here to read more.
By completing and submitting this form you agree to the Terms and conditions and consent to receiving special offers, exclusive discounts and marketing material from The Good Guys. View our privacy policy here.
The Good Guys is home to BIG screen TV’s.
We’ve partnered with Linsar to offer selected Concierge Members the hottest price on the NEW Linsar 98” QLED WebOS Smart TV. Secure a cinematic experience right in your own home for just $3999! (advertised at $6999)
Only 45 TVs available. Strictly one TV per eligible member/ household. Offer also includes TableTop Installation and Delivery.
Applications close 11:59PM AEDT 23/12/2022 or until allocation is exhausted.
We’re looking for 9 Concierge Members to review a Fitbit Versa 4, Sense 2 & inspire 3 [3 available FB523SRAG-FRCJK & 3 available FB521SRWT-FRCJK & 3 available FB424BKBK-FRCJK]
Choose between 3 Fitbit Smart Watch Models:
- Fitbit Versa 4 Waterfall [FB523SRAG-FRCJK] Get better results from your workout routine with all-new Versa 4. Know when you’re up for a challenge or need a recovery day with your personalised Daily Readiness Score. Track more exercises than ever right from your wrist with 40+ exercise modes. Choose from modes like strength training, HIIT, running, kayaking and more to see key stats in real time—including Active Zone Minutes which shows your target intensity levels. Do it all with a thin, lightweight fitness watch designed for comfort during workouts, sleep and more.
- Fitbit Sense 2 Chalk [FB521SRWT-FRCJK] Meet Sense 2—the watch designed to help you stress less, sleep better & live healthier. Get help identifying stress and get the tools to better manage it. Learn more about your sleep and how to improve your rest with detailed nighttime tracking and a unique Sleep Profile. Track key heart-health indicators so you can make more informed wellness decisions.
- - Fitbit Inspire 3 Midnight [FB424BKBK-FRCJK] Do what you love and feel your best with Inspire 3 that helps you stay on top of your stress, fitness and sleep—all you have to do is wear it. Track Health Metrics like skin temperature & blood oxygen, plus get daily scores that show how hard you can exercise today or how well you’re managing stress.
Click here to learn more about these products.
If you are selected to Try, Review & Keep it, you will need to be available in October and November 2022 and must complete both a written and video review. Once your reviews are submitted, then you keep it for free*! Applications close 11:59PM AEST 02/10/2022.
By completing and submitting this form you agree to the Terms & Conditions and consent to receiving special offers, exclusive discounts, and marketing material from The Good Guys. View privacy policy here .
Here’s the fun part! You can spend your StoreCash> in store, online or over the phone!
Your earned StoreCash> will paid directly into your StoreCash> Digital Wallet – where you can find all the important details such as amount and expiry dates.
To spend your StoreCash> in-store:
Open your StoreCash> Digital Wallet and show your StoreCash> barcode to The Good Guys Team Member processing your transaction.
To spend your StoreCash> online:
Open your StoreCash> Digital Wallet, on Android tap ‘Details’, on Apple tap the More button “More Icon” to see your earned StoreCash>. Enter the barcode and pin in the shopping cart.
To spend your StoreCash> over the phone:
Open your StoreCash> Digital Wallet, on Android tap ‘Details’, on Apple tap the More button “More Icon” to see your earned StoreCash>. Tell the Team Member you’re speaking to you barcode and pin.
Just remember, some exclusions apply. StoreCash> cannot be used to purchase gift cards, digital gaming cards or agency products and it cannot be used for business purchases or purchases on our commercial or eBay sites. For more information check out the StoreCash> Terms and Conditions here.
Please reconfirm your account details here.
If this doesn’t work, try updating your Concierge account details here.
Note: For new sales and changes to your Concierge details, it may take two days to access discounted gift cards.
Concierge FAQs
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Send a message to the Concierge Team here.
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