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Hisense 2.5kW Air Q Series Reverse Cycle Split System
HAWU9KR
$999
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Product Overview
Key Features
- Hi-Nano Pro Air Purification
- Follow/Avoid Mode
- App & Voice Control
- 5 Speed and Auto Indoor Fan Control
- 24 Hours Timer
- LCD Wireless Remote Controller
Key Specifications
- Brand:
- Hisense
- Model Number:
- HAWU9KR
- Cooling Capacity (kW):
- 2.5
- Heating Capacity (kW):
- 3.2
- Energy Rating - Cooling in Average Climate (Star):
- 6.5
- Energy Rating - Heating in Average Climate (Star):
- 3
- Timer:
- 24 hr
Heating & Cooling
- Maximum Airflow (m3/hr):
- 620
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Efficiency
- Energy Star Rating - Cooling in Hot Climate (Star):
- 8.5
- Energy Star Rating - Heating in Hot Climate (Star):
- 3.5
- Energy Star Rating - Cooling in Cold Climate (Star):
- 6.5
- Energy Star Rating - Heating in Cold Climate (Star):
- 2.5
Options
- Controls:
- Remote Control
Connections
- Wi-Fi Enabled:
- Yes
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
General Information
- Type:
- Reverse Cycle Air Conditioner
- Colour:
- White
- Noise Level (dBA):
- Indoor: 19 - 39, Outdoor: 60
- Speeds:
- 5
Warranty
- Manufacturer's Warranty:
- 5 Year
Manuals & Downloads
Heating & Cooling
- Maximum Airflow (m3/hr):
- 620
- Indoor Unit Model No.:
- HAWU9KR-I
- Outdoor Unit Model No.:
- HAWU9KR-O
Options
- Controls:
- Remote Control
Safety
- Installation:
- This product contains no user-serviceable parts. Always consult authorized service personnel for repairing, installation, and relocation of this product. Improper installation or handling will cause leakage, electric shock, or fire.
Warranty
- Manufacturer's Warranty:
- 5 Year
Indoor Unit Dimensions
- Indoor Unit Width (mm):
- 854
- Indoor Unit Height (mm):
- 291
- Indoor Unit Depth (mm):
- 204
- Indoor Unit Weight (kg):
- 9.5
Outdoor Unit Dimensions
- Outdoor Unit Width (mm):
- 785
- Outdoor Unit Height (mm):
- 540
- Outdoor Unit Depth (mm):
- 260
- Outdoor Unit Weight (kg):
- 27.5
Box 1 Dimensions
- Box 1 Height (mm):
- 600
- Box 1 Width (mm):
- 910
- Box 1 Depth (mm):
- 360
- Box 1 Weight (kg):
- 31
Box 2 Dimensions
- Box 2 Height (mm):
- 360
- Box 2 Width (mm):
- 910
- Box 2 Depth (mm):
- 265
- Box 2 Weight (kg):
- 11.5
Product Reviews of Hisense 2.5kW Air Q Series Reverse Cycle Split System
Overall Rating Snapshot
4.7 out of 5 stars from 20 reviews
90% of users recommend this product
What customers say, summarised by AI
- Offers excellent cooling performance and operates very quietly.
- Reliable and durable with convenient Wi-Fi control via app.
- Good value for money, especially compared to other brands.
- Units are visually appealing and easy to use; install neatly on the wall.
- Some issues reported with product delivery and difficulty in organising replacement.
- AI and Sleep modes cannot be used simultaneously, a minor usability limitation.
Pros
Value (1)
Quiet (1)
Reliable (1)
Great deal
I got a great deal from the sales person
Noeleen Wilson
Confirmed purchase 29 August 2026
Published on 22 September 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Damaged
Product delivered damaged been trying to get it replaced for almost 2 weeks still haven't heard back
Sarah
Confirmed purchase 6 July 2026
Published on 29 July 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Anonymous
Confirmed purchase 27 June 2026
Published on 21 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Good value
First time purchasing Hisense. Great value compared to other brands
Sam
Confirmed purchase 23 January 2026
Published on 7 May 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Anonymous
Confirmed purchase 4 March 2026
Published on 1 April 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Perfect unit
Cools my two bed house perfectly
Liv
Confirmed purchase 31 January 2026
Published on 20 March 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Very quiet and efficient
Works great and very quiet. Good performance from a small unit. Wifi very handy to turn it on from the app.
Baydin
Confirmed purchase 5 February 2026
Published on 6 March 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great AC - highly recommend
Reliable and durable with great features
Anonymous
Confirmed purchase 9 February 2026
Published on 5 March 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Hisense air con
Very happy with units and price, they work great in the spare rooms
Karen Lent
Confirmed purchase 27 January 2026
Published on 18 February 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great
Good price with great features
Cathy
Confirmed purchase 15 January 2026
Published on 11 February 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
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ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
The Hisense 2.5kW Air Q Series is a smart reverse cycle split system for smaller rooms, offering cooling, heating and cleaner air in one unit. It suits households wanting app control, quieter operation and helpful air care features without stepping into premium pricing. Its main limitation is that the 2.5kW size is best for smaller spaces, not large open-plan areas.
What it’s great for
- Everyday Cooling and Heating
- Bedroom Comfort
- Small Living Areas
- Apartment Climate Control
- Family Air Care
Where it works best
- Bedroom
- Small Lounge Room
- Apartment
- Home Office
- Nursery
Who it’s for
- Apartment Dweller
- Small Home Owner
- Family Household
- Allergy-Conscious User
- Smart Home User
Things to consider
This 2.5kW model is better suited to smaller rooms, so shoppers with large open-plan spaces or those wanting advanced premium climate zoning may need a higher-capacity or more specialist system.
Room size suitability
Best suited to small rooms such as bedrooms, nurseries, home offices and compact living areas.
Energy efficiency score
8/10 - positioned as top ranked for energy efficiency, indicating strong running-cost appeal for its class.
Noise level vs category average
7/10 - described as quiet and suitable for everyday living spaces, though no specific decibel rating is provided.
Smart home integration score
8/10 - includes app and voice control, giving it stronger smart-home flexibility than many basic split systems.
Allergy friendliness
8/10 - Hi-Nano purification and self-cleaning features make it a solid option for households concerned about dust, bacteria and allergens.
Key benefits
- Reverse Cycle Heating and Cooling: Delivers year-round temperature control from one system, helping keep smaller rooms comfortable in both summer and winter.
- Hi-Nano Purification: Helps reduce allergens, mould, bacteria and dust in the air for a fresher indoor environment.
- Self-Cleaning Technology: Helps keep the internal unit more hygienic over time, supporting cleaner airflow and lower maintenance effort.
- Follow/Avoid Mode: Adjusts airflow based on where people are in the room for more personalised comfort.
- App and Voice Control: Lets you manage temperature settings remotely or hands-free for easier day-to-day use.
- Fast Cooling and Heating: Responds quickly when indoor temperatures change so the room reaches a comfortable setting sooner.
- Smart Airflow: Distributes air more effectively around the room for more even comfort.
- Top Ranked Energy Efficiency: Marketed as top ranked for energy efficiency, making it a strong choice for buyers prioritising lower running costs compared with less efficient models.
Q: What size room is the Hisense HAWU9KR best suited to?
A: This 2.5kW model is typically best for a small bedroom, study or similar room, around 10 to 20 square metres. In mild conditions it may handle closer to 25 square metres, but strong sun, poor insulation and open-plan layouts will reduce performance.
Q: Does the Hi-Nano purification on this model replace a separate air purifier?
A: No. Hi-Nano purification helps reduce allergens, mould, bacteria and dust as air moves through the air conditioner, but it is not a standalone room air purifier with a dedicated HEPA filter or CADR rating for whole-room cleaning.
Q: How does Follow or Avoid Mode work on the Hisense Air Q Series?
A: It uses the remote to help direct airflow either towards you for faster personal comfort or away from you to reduce direct drafts. It is most useful in bedrooms and small living zones where people stay in one spot for longer periods.
Q: Can the HAWU9KR be controlled when no one is home?
A: Yes. This model supports app control, voice control and geofencing, so it can be turned on before arriving home or adjusted remotely. It needs home Wi-Fi and initial app setup, and remote control features rely on internet availability.
Q: Is this Hisense split system a good option for coastal or harsh Australian conditions?
A: Yes. The outdoor unit is designed with corrosion-resistant and pest-protected features for Australian conditions, including salt air and summer weather. That improves durability, but severe marine exposure can still increase wear over time.