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Homedics Shiatsu Neck & Shoulder Massager with Heat - Grey
NMS-377HGY-AU
$99
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Product Overview
Key Features
- Neck massager with continuous shiatsu massage
- Heating function for soothing warmth and comfort
Key Specifications
- Brand:
- Homedics
- Model Number:
- NMS-377HGY-AU
- Massage Style:
- Shiatsu, Vibration
- Heating:
- Soothing heat
- Type:
- Neck Massager
Options
- Functions:
- Choose the combination of shiatsu, vibration, and heat
- Controls:
- Built-in controls
General Information
- Colour:
- Grey
- What's In The Box:
- (1) Homedics Pro Therapy Elite Shiatsu and Vibration Neck Massager with Soothing Heat
Warranty
- Manufacturer's Warranty:
- 1 Year
Options
- Functions:
- Choose the combination of shiatsu, vibration, and heat
- Controls:
- Built-in controls
Warranty
- Manufacturer's Warranty:
- 1 Year
Box Dimensions
- Box Height (mm):
- 320
- Box Width (mm):
- 150
- Box Depth (mm):
- 300
- Box Weight (kg):
- 1
Product Reviews of Homedics Shiatsu Neck & Shoulder Massager with Heat - Grey
Overall Rating Snapshot
4.3 out of 5 stars from 26 reviews
77% of users recommend this product
What customers say, summarised by AI
- Provides strong neck massage, but can be too rough for beginners
- Heat and vibration features add relaxation, though heating element is slow
- Buttons for settings are fiddly and could be more user-friendly
- Relieves neck and shoulder pain, but limited use for shoulders
- Wired design and weight may cause discomfort during longer sessions
- Durable build and good value, but requires downward pressure for best effect
Pros
Easy (2)
Quiet (1)
Average
Don’t think much of it.
Helen
Confirmed purchase 23 August 2026
Published on 17 September 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
50/50
Easy to use but can be too rough. Bought for wife and first use made her feel worse but once she got used to it, it wasn’t so bad. Good item for those used to similar machines or had prior use. Not ideal as a starting out massager.
Matt Baker
Confirmed purchase 21 August 2026
Published on 15 September 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Wasn’t overly happy with this product
The features of this product were ok, but wasn’t overly happy with it as it wasn’t really able to be used on the shoulder
Sharon Pillar
Confirmed purchase 8 August 2026
Published on 2 September 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Relaxing neck massager at great prices.
Best neck massager out there at great price.
Shiva
Confirmed purchase 26 June 2026
Published on 6 August 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great product
The best feature is the vibration which makes it very relaxing
Raja
Confirmed purchase 20 June 2026
Published on 16 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Just good
Very good item
Wayne
Confirmed purchase 22 June 2026
Published on 15 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Awsome massager
Very strong on the neck great massager
Abdullah
Confirmed purchase 21 May 2026
Published on 13 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Feeling better now
Neck massager does what it advertises to do, great features in heat option, massage option & shiatsu option. Can create some soreness if left too long at times
Stephanie Stanley-Todd
Confirmed purchase 1 June 2026
Published on 1 July 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Great neck relief
Must have
Dulla
Confirmed purchase 21 May 2026
Published on 16 June 2026
Yes, I recommend this product.
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
Anonymous
Confirmed purchase 28 March 2026
Published on 22 April 2026
This customer is a verified purchaser who may have received an incentive in return for providing an authentic review.
You've viewed 10 of 26 reviews
ABOUT THE GOOD GUYS REVIEWSThe Good Guys product reviews are collected from verified purchasers who may have received an incentive in return for providing an authentic review.
The below information is AI generated based on Australian websites information around this item. We have done our best to ensure its accuracy but suggest verifying any information within this tab before purchasing.
At a glance
This Homedics neck and shoulder massager is designed for people who want targeted at-home relief from upper-body tension. It combines shiatsu, vibration and soothing heat, with built-in controls that make sessions easy to customise. Its strongest points are focused neck and shoulder coverage and a firm kneading feel. One limitation is that it is specialised for the upper body rather than full-body massage.
What it’s great for
- Relieving neck tension
- Easing shoulder tightness
- Post-work relaxation
- Everyday home use
Where it works best
- Home
- Living room
- Bedroom
- Home office
Who it’s for
- Office worker
- Remote worker
- Commuter
- Adult seeking targeted muscle relief
Things to consider
It focuses on the neck and shoulders, so it offers less versatility than premium massage chairs or specialist devices made for multiple body areas.
Muscle relief effectiveness
8/10 - strong targeted kneading and added heat make it well suited to everyday neck and shoulder tension.
Ease of use score
9/10 - built-in controls and straightforward function selection make it simple to operate.
Portability rating
7/10 - compact compared with larger massage devices, though mainly intended for use around the home.
Noise level vs category average
About average for a powered shiatsu neck massager
Family suitability
Suitable for shared adult household use where multiple people want quick, targeted neck and shoulder relief
Key benefits
- Shiatsu massage: Delivers a firm kneading action to help work into tight neck and shoulder muscles.
- Vibration massage: Adds an extra layer of stimulation for a more tailored massage feel.
- Soothing heat: Gentle warmth helps muscles feel more relaxed during use.
- Built-in controls: Makes it easy to switch functions without interrupting your session.
- Custom function combinations: Lets you choose shiatsu, vibration and heat together or separately to suit your preference.
- Targeted neck and shoulder design: Concentrates massage where many people commonly carry daily tension.
- Upper-body focus: Practical for easing tightness after long days, desk work or repetitive tasks.
- 1 year manufacturer's warranty: Adds reassurance for everyday home use.
Q: Is this neck massager cordless or designed for home use?
A: No. Homedics Shiatsu Neck & Shoulder Massager with Heat is not listed as cordless or rechargeable. Its compact design is easy to store, but it is better suited to use around the home than carrying through a session.
Q: Can you use the heat and vibration separately or together?
A: Yes. Built-in controls let you choose shiatsu, vibration, heat, or a mix that suits the session. That gives more flexibility than a one-mode massager, but it still focuses on neck and shoulders rather than broader body coverage.
Q: Will this replace a larger back or full body massager?
A: No. Homedics Shiatsu Neck & Shoulder Massager with Heat is built for targeted neck and shoulder use, not wider back or full-body coverage. It is a better fit for quick focused sessions than whole-body massage.
Q: Does it massage just the neck or the shoulders too?
A: It is designed for both. The Homedics neck and shoulder design targets those two areas specifically, so it suits focused upper-body use rather than legs, lower back, or full-body massage coverage.
Q: How much massage customisation does this Homedics model actually offer?
A: This model offers function-based customisation rather than detailed intensity tuning. You can switch between shiatsu, vibration, heat, and combinations of those, but it has fewer adjustment options than more advanced massage devices.
Q: Are the controls on the massager or a separate remote?
A: The controls are built into the massager, so settings are changed directly on the unit rather than with a separate remote. That keeps operation simple, though there are fewer control options than on some larger massage systems.